Policies-TO EDIT
SHIPPING POLICY:
Delivery time is approximate for orders placed before 12 pm Monday - Friday.
ALL ORDERS COME WITH TRACKING
Please allow 48 business hours (Monday - Friday; excluding holidays) for processing orders and to receive tracking number/confirmation of order shipment.
Please make sure all your shipping information is correct before finalizing your order. Mobela Swim is not liable for information entered incorrectly during the checkout process. If you do not provide the right shipping address we are not required to refund; however, we will accept shipping address change requests within 1-hr of purchase.
RETURN POLICY:
Swimwear is delicate by nature. In efforts to uphold the integrity of the sanitation of our items, ALL SALES ARE FINAL with the exception of receiving faulty swimwear. If applicable please contact us (contact@mobelsswim.com) within 48 hours of receiving your package with the details of the product(s) and the defect. Additional instructions will be given at that time.
For further inquiries regarding our return policy, email our customer service team: contact@mobelaswim.com
PRIVACY POLICY
1. Information We Collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
2. How We Collect It
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
3. Why We Collect It
We collect both Personal and Non-Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
4. How We Store It
Our company is hosted through a platform which provides us with the ability to sell our products to you. This platform also stores your data on secure servers behind a firewall.
All direct payment gateways offered by our hosting platform and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
5. How We Use It
Cookies are small text files that are stored on your computer or device when you visit our websites. Cookies allow a website to recognize a particular device or browser. The use of cookies is a standard practice among websites to collect information about visitors’ activities while using the website.
By navigating on our website, you agree to our use of cookies during your browsing experience. Our company uses cookies for the sole purpose of analytics, processing our site-specific website traffic trends only.
Third-Party Analytics
We use Google Analytics, that may use cookies or other technologies to collect information about your online activities across this and other sites over time for non-advertising purposes.
To learn more about how Google Analytics collects and processes data
and the choices Google may offer to control these activities, you may visit http://www.google.com/intl/en/policies/privacy/partners/.
6. How to opt-out
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@mobelaswim.com
Email Marketing
To stop receiving newsletters or marketing communications from us or to opt out of having your email address shared with third parties, please use the “unsubscribe” mechanism provided in the communication (such as the “unsubscribe” link at the bottom of the marketing email) or send an e-mail to contact@mobelaswim.com along with the information necessary for us to process your request.
7. Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.